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Privacy Policy

 

Privacy Policy for Brooklyn Burn Hot Pilates & Yoga of NY LLC

Brooklyn Burn Hot Pilates & Yoga of NY LLC Website: https://brooklynburnhotpilates.comEmail: Brooklynburnhotpilates@gmail.comPhone: +1 646-853-4386 Address: 208 Avenue U, Brooklyn, NY, USA

Effective Date: July 14, 2026 Last Updated: July 14, 2026

Brooklyn Burn Hot Pilates & Yoga of NY LLC ("Company," "we," "us," or "our") operates https://brooklynburnhotpilates.com (the "Website"). Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose personal information when you use our Website, mobile app, and related services.

This Privacy Policy applies only to users located in the United States.

By using our Website, you consent to this Privacy Policy.

1. INFORMATION WE COLLECT

1.1 Information You Provide Voluntarily

We may collect personal information you voluntarily provide, including:

  • Full name
  • Email address
  • Mobile phone number
  • Payment and billing information
  • Class booking, membership, and appointment details
  • Emergency contact information
  • Health or fitness information you choose to share (such as injuries or conditions relevant to your practice)
  • Liability waiver information, including parent/guardian details for minors
  • Information submitted through forms, surveys, chat, our booking app, or class registrations

Providing personal information is voluntary, but some services (such as class booking or membership management) may not function without it.

1.2 Automatically Collected Information

When you visit our Website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages viewed and time spent
  • Referring and exit URLs
  • Approximate location derived from IP

This data is used for analytics, Website improvement, and security.

1.3 Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

  • Improve Website functionality
  • Analyze traffic and user behavior
  • Support remarketing and advertising

You may disable cookies in your browser settings.

2. HOW WE USE YOUR INFORMATION

We use collected information to:

  • Provide requested services, including class bookings, memberships, class packages, and sauna/cold plunge sessions
  • Respond to inquiries
  • Schedule and manage classes, bookings, waitlists, and cancellations
  • Process payments, membership billing, and applicable late-cancellation or no-show fees
  • Send transactional communications (booking confirmations, waitlist notifications, schedule changes)
  • Send marketing emails (in compliance with CAN-SPAM laws)
  • Send SMS/text messages with proper opt-in consent
  • Improve Website performance
  • Comply with legal obligations

We do not sell your personal information.

3. LOG FILES

Like most websites, we use log files. These may include:

  • IP addresses
  • Browser type
  • ISP
  • Date/time stamp
  • Referring/exit pages
  • Click data

This information is not linked to personally identifiable information and is used for analytics and Website administration.

4. EMAIL MARKETING COMPLIANCE

If you provide your email address, we may send transactional and promotional emails where permitted by law.

All marketing emails include an unsubscribe option.

Opting out of marketing emails does not prevent us from sending transactional emails related to services you requested (such as booking confirmations or membership billing notices).

5. TEXT / SMS MESSAGING POLICY (A2P / TCPA / CTIA COMPLIANT)

5.1 Program Description

If you opt in, you may receive SMS messages from Brooklyn Burn Hot Pilates & Yoga of NY LLC, including:

  • Class booking confirmations
  • Waitlist notifications
  • Class and appointment reminders
  • Schedule changes and studio updates
  • Membership and billing notifications
  • Promotional messages (only with explicit consent)

5.2 Consent

By providing your mobile number and opting in, you give express written consent to receive SMS messages. Consent is not a condition of purchase.

5.3 Message Frequency

Message frequency varies based on your interaction with our services.

5.4 Fees

Message and data rates may apply.

5.5 Opt-Out

You may opt out at any time by replying STOP.

You may receive one final confirmation message after opting out.

To rejoin, reply START or submit consent again on our Website or app.

5.6 Help

Reply HELP for assistance or contact us:

Email: Brooklynburnhotpilates@gmail.comPhone: +1 646-853-4386

5.7 Mobile Information Sharing

No mobile information, including phone numbers, SMS opt-in data, or consent records, will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will never be shared with third parties.

Limited sharing with subcontractors (such as CRM, booking, or SMS providers) may occur solely to operate our services.

6. LIMITED SHARING WITH SERVICE PROVIDERS

We may share information with trusted service providers (CRM platforms, booking and scheduling platforms, payment processors, hosting providers, SMS providers, analytics services) strictly to operate our business.

These providers are contractually obligated to protect your information and may not use it for their own marketing purposes.

7. THIRD-PARTY LINKS AND REMARKETING

Our Website may contain links to third-party websites (such as our booking platform or social media pages). We are not responsible for their privacy practices.

We may use third-party advertising platforms (such as Google) for remarketing purposes.

8. DATA SECURITY

We implement reasonable security measures, including:

  • Encryption of sensitive data
  • Secure access controls
  • Regular security updates
  • Employee data protection training
  • Secure backup and disaster recovery procedures

No system is 100% secure, but we use commercially reasonable safeguards.

9. DATA RETENTION

We retain personal information only as long as necessary to:

  • Provide services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements (including signed liability waivers)

10. CHILDREN'S PRIVACY (COPPA)

Our Website is not intended for children under 13 years of age.

We do not knowingly collect personal information from children under 13. If such information is discovered, we will promptly delete it.

Students between the ages of 14 and 17 may participate in classes only with a liability waiver signed by a parent or legal guardian, in accordance with our studio policies.

11. ONLINE PRIVACY POLICY ONLY

This Privacy Policy applies only to information collected through our Website and does not apply to offline data collection.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy at any time. Updates will be posted with a revised Effective Date.

13. CONTACT US

Brooklyn Burn Hot Pilates & Yoga of NY LLC Website: https://brooklynburnhotpilates.comEmail: Brooklynburnhotpilates@gmail.comPhone: +1 646-853-4386 Address: 208 Avenue U, Brooklyn, NY, USA


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